In some settings that I’m using in the PitchFactor, the Pitch of the signal is by default not correct.
for example – I press on bank 1a and the pitch is taking my signal and playing it in third (or any other random interval), and only when I press the flex button the pitch is going down to be unison as I originally set it to be.
Can you please be more specific with what Presets you are using? Some presets are intended to pitch shift your instrument to a different pitch, so it may be working correctly.