Registering Used H90 Stompbox – support email returned

Home Forums Products Stompboxes Registering Used H90 Stompbox – support email returned

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    • #183669
      andrew.3000
      Participant

      Hello,

      Hopefully someone can assist me – I’m attempting to register a used H90, which currently is registered to a previous owner, whom I do not know (and therefore cannot ask to de-register the unit).

      I’ve followed the instructions on the Eventide site – photo of serial number and emailed support@eventide.com, as suggested – but this email keeps getting returned saying that the ‘support’ address does not exist. I’ve tried from multiple email addresses, with and without the attachment and still no joy.

      What do I do? Does anyone have any ideas of how I can get through to support?

      Cheers!

      Andrew

    • #183670
      tbskoglund
      Moderator
      Eventide Staff

      Hello,

      It looks like we are having some issues with that email address.

      Can you please resend the email and picture of the serial number to support@eventideaudio.com? I just checked and that is working correctly.

      Sorry for the inconvenience.

    • #183671
      andrew.3000
      Participant

      Email sent, thank you for your help!

       

      Andrew

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