SOLVED: Orville Bad Check Sum and missing factory presets from bank 52

Home Forums Products Rackmount SOLVED: Orville Bad Check Sum and missing factory presets from bank 52

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    • #116421
      jamie8286
      Member

      Hi all

      New owner of my first eventide here. Ive just bought an Orville and have a slight issue with it.

      The unit was booting with the warning message “problems found during start up”. I checked the other forum posts and have ordered a battery to see if this resolves it. I have tried the service section fix internal process but no luck.

      It the meantime having checked the Orville preset list pdf I noticed the factory presets stopped at bank 52 “Samplers – Large”, I thought this was strange so I partially reset the unit using the hold button 8 then releasing it to let it reset. That made the additional banks show up intermittently, sometimes they would disappear again and now then have stopped showing altogether.

      I have tried a complete reset of the unit (releasing the button 8 and pressing again) to get the message do you want to lose all the stored information. The bad check sum now always shows.

      While I await the battery I have ordered, would the missing factory banks be linked to the low battery? or could this be a sign of a memory issue? Just trying to get as much info as possible whilst I have time to send it back.

      Many thanks Jamie

       

      Edit: banks +52 still seem to be showing intermittently.

    • #157508
      jamie8286
      Member

      After reading multiple posts it looks like its an issue with the U106 chip. I wiggled it around a bit and it solved it for a while, looks like it will be a solder job but hopefully that will fix the issue.

      Cheers Jamie

    • #157512
      nickrose
      Moderator
      Eventide Staff

      We have had problems with the socket for U106 in the past, and when a unit comes in for service, we remove it and solder the chip to the board. This does require some skill.

    • #157514
      jamie8286
      Member

      Hi Nickrose

      Thanks for your reply! I thought this may be the case. Quite annoying as the unit was working great other then this issue, I bought it as “fully functional” I guess with the age of it some issues are bound to be present.

      As I understand it Orville’s are no longer supported and I am in the UK, however what kind of cost would normally be associated with this type of service repair? Also could you tell me is the re-soldering done with a soldering iron or a heat gun using solder paste?

      I am more of an electrical engineer however, I do have good skills when it comes to electronics having studied electronic engineering, so my skill level is possibly just short of an actual electronics technician for delicate surface mount work.

      I’m thinking now if it is worth getting it to a specialist to carry out the repair however, I know this carry’s some risk should anything go wrong I’m left with a dud unit.

      Could you advise if it could be an issue with a specific ram chip? and if so what is the chances of finding suitable spares should any parts be faulty. Below I have attached a few of the bus error messages I have been getting yesterday and today if you are able to get any information from these?

      Many thanks Jamie

       

    • #157539
      nickrose
      Moderator
      Eventide Staff

      I fear that surface mount repair should be done by an experienced technician, using suitable hot air equipment. Using a soldering iron will not usually be successful and may damage the motherboard.

      When you locate such a technician he should be able to advise you of costs. Probably about an hour's work, so can't be too much. You could also contact our UK distributor. ( (Source Distribution London 44 020 8962 5080)

      The error you mention is probably U106, but could also be faulty ram, cpu or flash.

       

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