SP2016 Installer for Mac fails

[vmiller007]

I have downloaded the installer several times. When I try to use it I get a message that it cannot be opened because the image is not recognized.

[tlongabaugh]

Hi vmiller007-

What version of macOS are you using? Can you post a screenshot of the message you are getting?

I can't repro the problem here, using macOS 10.14.

-Tom

[vmiller007]

tlongabaugh wrote:

Hi vmiller007-

What version of macOS are you using? Can you post a screenshot of the message you are getting?

I can’t repro the problem here, using macOS 10.14.

-Tom

I have tried several times to download the installer using Safari and Firefox. The download always fails. When I download using Chrome, it appears to download succesfully but it gives the error message shown in the screen shot when I try to open it.

[tlongabaugh]

Ok, thanks. It sounds like there is possibly some error with your firewall, or internet connection.

Please email support@eventide.com referencing this post, and we'll look at getting the installer to you in another manner.

[vmiller007]

Sorry, I forgot to say Mac OS 10.13.6

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