At band practice tonight, my Timefactor had a serious malfunction. I've never had a software issue with it the past 4 years i've had it, but at one point tonight, while the pedal was bypassed, the buttons just stopped working. None of the footswitches worked. So i unplugged it and plugged it back in…
But instead of powering up normally, instead of coming up with "Eventide" followed by the preset number, it went straight to saying "Test1.2". After saying that for a second, it switched to saying "K_SW1" with every LED ("Peak", "Tempo", "VintageDelay" "Tape Echo" etc. etc.) lit up. When i push footswitch 2, it will say "K_SW2" until i let go and it reverts to "K_SW1".
Has anyone ever encountered a problem like this? This pedal is absolutely essential to my sound and i need it for every gig! I play two or three shows a month in Brooklyn and Manhattan with my band. I need my pedal, and i'm scared… especially because i haven't backed up my presets recently.
I'm about to email Eventide support, but i wanted to see if this is a well-known problem first. Thanks everybody.
