Timefactor update problem: unable to download update info?

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    • March 2, 2008 at 3:11 pm #105411
      stubrew

         Whenever run the update utility it finds my TF (serial#  01107) ok but then says it cannot connect to the server and that its unable to downlaod any update information.

        Ive refreshed the device a few times and turned off my firewall as I thought that could be blocking it but still no luck, any ideas on what the problem could be? 

      • March 3, 2008 at 12:16 am #117067
        stubrew

           Dont worry, tried it again this morning and it worked fine! Cool

        • December 9, 2008 at 10:20 pm #118098
          harrysnapperorgans

            I'm having the same problem, can I download the update file for somewhere and load it manually?

          • December 10, 2008 at 6:10 am #129199
            harrysnapperorgans

              Ok, I tried it on my Mac, and it worked perfectly.

              Gonna go have a play now . . .

            • July 15, 2015 at 1:46 am #139698
              Rafael Santos
              Participant

                Please, help me in this same problem. I can’t register my Timefactor ##-09027

              • July 15, 2015 at 2:41 pm #139712
                nickrose
                Moderator
                Eventide Staff

                  If you have trouble registering your unit, please contact support@eventide.com, giving full details of your unit.

                   

                  As mentioned elsewhere, we had some server problems over the weekend. We believe these are now resolved.

                   

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