Tricerachorus frozen, presets and page blinking

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    • #170500
      Gregg-O
      Participant

      Purchased a new Tricerachorus. The pedal initial test was fine, and I have been using it for 3-days. I attempted to register the pedal and check for any software updates through the Eventide app. Initially the app detected the pedal and updated the firmware, then the pedal froze. All preset lights and the page button are flashing, and the pedal can no longer be detected and is unusable. Any suggestions?

    • #170501
      joecozzi
      Moderator
      Eventide Staff

      Turn on the pedal while pressing the Active footswitch and Active LED button to conduct a factory reset. If that does not resolve the problem, please contact support@eventide.com.

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