Ultrareverb Ableton crash

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    • #113007
      steinholtz
      Member
      Hi,

       

      after updating Ultrareverb all my Ableton projects using Ultrareverb are crashing Ableton. I have been in contact with abelton and from the crash reports they can see that the crash is happening inside of Ultrareverb. This is of course catastrophic not being able to open any old projects! 

       

      I’m using Ableton 9.5 64-bit and Ultrareverb 2.0.17 running on Mac Pro 4.1 OSX  10.9.5. The crash also happened with Ultrareverb the version 2.0.11. Not sure what version of Ultrareverb I was runing before that, but It was stable. 

       

      Isnt there a way for me to get the older and stable version of Ultrareverb? 

       

      Kr,

      Andreas

    • #141475
      DaveBenyak
      Participant

      Andreas,

       

      Check my posting of November 8, 2015. and try that based on where Ableton wants to install its plugins.  It may need for you to manually created the Eventide folder.

       

      Regrads,

      DaveBenyak

    • #141480
      tlongabaugh
      Moderator
      Eventide Staff

      Hi Andreas-

      Sorry to hear that you're having problems with UltraReverb in Ableton. 

      -Are you using the AU or VST version of UltraReverb?

      -What directory is the plug-in located in?

      -Can you send us/post here the crash report so we can see what is happening?

      We can get you an older version of UltraReverb in the meantime. Send an email to support@eventide.com mentioning your issue and my name, and I can send you an older version.

      Best,

      Tom

      • #141561
        steinholtz
        Member
        TLongabaugh wrote:

        Hi Andreas-

        Sorry to hear that you’re having problems with UltraReverb in Ableton. 

        -Are you using the AU or VST version of UltraReverb?

        -What directory is the plug-in located in?

        -Can you send us/post here the crash report so we can see what is happening?

        We can get you an older version of UltraReverb in the meantime. Send an email to support@eventide.com mentioning your issue and my name, and I can send you an older version.

        Best,

        Tom

         

        Hi Tom,

        i’ve reasearched further and it seem that 2.0.17 IS stable in Ableton 9.5. However 2.0.11 did seems to throw an error in Ableton but so did Max For Live, and the crash that I got after updating Ultrareverb to 2.0.17 came from Max For Live and not Ultrareverb, so all is good.

        Thanks for you help and sorry for the alarm! 

        Br,

        Andreas

      • #141562
        tlongabaugh
        Moderator
        Eventide Staff
        Steinholtz wrote:

        Hi Tom,

        i've reasearched further and it seem that 2.0.17 IS stable in Ableton 9.5. However 2.0.11 did seems to throw an error in Ableton but so did Max For Live, and the crash that I got after updating Ultrareverb to 2.0.17 came from Max For Live and not Ultrareverb, so all is good.

        Thanks for you help and sorry for the alarm! 

        Br,

        Andreas

        Glad to hear you got it working, Andreas!

    • #141560
      5meohd
      Member

      I am also having all sorts of issues with the VST demo of Anthology X inside of Ableton 9.5.

       

      I see above someone mentioning the folder structure being a cause. But what can I do to fix that?

      ben

      • #141563
        tlongabaugh
        Moderator
        Eventide Staff
        5meohd wrote:

        I am also having all sorts of issues with the VST demo of Anthology X inside of Ableton 9.5.

         

        I see above someone mentioning the folder structure being a cause. But what can I do to fix that?

        ben

        Hi Ben-

        Could you let us know what issues you are running into, specifically? Also, what version of Anthology X are you demoing, and what OS are you running?

        We had reports of VST problems on Windows 7 which were fixed in the latest build of AX, though I don't know if Windows 7 is your OS. Make sure you are using the latest version of AX, however (1.0.4): https://www.eventideaudio.com/products/plugins/multi-effect/anthology-x

         

        Best,

        Tom

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