VSIG Connection Protocol

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    • October 18, 2021 at 11:30 pm #159568
      Puppeteer
      Participant

      Is the connection protocol for VSIG from the program to the H9000 TCP, or UDP, and is it just Port 9000 that needs to be allowed.

      My use case is to connect VSIG to the H9000 remotely over a VPN and I’m trying to configure the firewalls etc, and not having any luck.

    • October 20, 2021 at 1:25 pm #159665
      John Baylies
      Participant

      It’s HTTP (so TCP) over port 9000, but it also uses Bonjour to resolve the H9000’s IP address.

      see the note here: https://cdn.eventideaudio.com/manuals/h9000/content/emote/configuration.html?highlight=bonjour#downloading-the-installer

      and also check out Bonjour’s firewall requirements

    • October 20, 2021 at 1:49 pm #159666
      John Baylies
      Participant

      Best of luck. Let us know how you make out. Sorry we can’t provide more specific instructions.

    • October 20, 2021 at 11:04 pm #159677
      Puppeteer
      Participant

      Thanks, I’ll keep working on it.

      Emote connects fine, it’s just VSIG that isn’t talking to the H9000 over the VPN

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